Job Vacancy Lowongan

Friday, October 2, 2009

Vacancy Teller at Standard Chartered Bank

Bagi yang berminat,

Job Description

To deliver quality service to customers via efficient and accurate
processing while projecting a professional and warm image in all
inter-personal dealings and all transaction process systems such as
eBBS, e-Branch, PSGL, and other related systems.

Key Roles & Responsibilities

Transaction Processing (Required) -
* Process standard transactions according to approved process standards
* Escalate suspicious transactions or behavior accordingly

Transaction Processing (Excellence) -
* Consistently process transactions in a shorter amount of time, and
always accurately
* Able to handle more complex/ exceptional transactions within set
process standards
* Identify and escalate process improvement or cost reduction solutions
* Identify opportunities for customer to use alternative channels to
meet needs e.g. Intranet site, telephone banking etc.

Generating Referrals (Required) -
* Identify customers¿ initial financial needs
* Timely resolution of basic customer queries

Generating Referrals (Excellence) -
* Refer customers to appropriate sales colleagues e.g. PFC

Customer Experience (Required) -
* Provide a consistent and professional approach to customer service

Customer Experience (Excellence) -
* Deliver an engaging experience, leading to repeated profitable
business from customer

Qualifications & Skills

Required:
Customer Relationship Management - Introductory
Data Conversion & Reporting - Core
Legal & Regulatory Knowledge - Core
Market/Competitor Knowledge - Introductory
Produce Knowledge - Introductory
Risk Management - Core
Sales Skills - Introductory

Excellence in Role:
Customer Relationship Management - Core
Product Knowledge - Core
Sales Skills - Core

Untuk apply silahkan apply melalui link ini :

https://202.45.14.201/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?FolderPath=PORTAL_ROOT_OBJECT.HC_HRS_CE_GBL2&IsFolder=false&IgnoreParamTempl=FolderPath%2cIsFolder

Note: If you do not already work for our organisation and this job has
been recommended to you by somebody who currently works for us, it is
important that you let us know by entering their name and email
address in the 'How did you find out about the job' section of the
application form.

Thanks & Regards,

________________________________________________

M. Rian Rahardi

Regulatory Reporting Officer

Country Finance

Standard Chartered Bank

Email : mohamad-rian.rahardi@sc.com

Address : 7th Floor, Menara Standard Chartered, Jalan Prof. DR
Satrio No.164 Jakarta Indonesia

Website : http://www.standardchartered.com

_________________________________________________________

Please consider the environment before printing this email


This email and any attachments are confidential and may also be
privileged. If you are not the addressee, do not disclose, copy,
circulate or in any other way use or rely on the information contained
in this email or any attachments. If received in error, notify the
sender immediately and delete this email and any attachments from your
system. Emails cannot be guaranteed to be secure or error free as the
message and any attachments could be intercepted, corrupted, lost,
delayed, incomplete or amended. Standard Chartered PLC and its
subsidiaries do not accept liability for damage caused by this email
or any attachments and may monitor email traffic.

Standard Chartered PLC is incorporated in England with limited
liability under company number 966425 and has its registered office at
1 Aldermanbury Square, London, EC2V 7SB.

Standard Chartered Bank ("SCB") is incorporated in England with
limited liability by Royal Charter 1853, under reference ZC18. The
Principal Office of SCB is situated in England at 1 Aldermanbury
Square, London EC2V 7SB. In the United Kingdom, SCB is authorised and
regulated by the Financial Services Authority under FSA register
number 114276.

If you are receiving this email from SCB outside the UK, please click
http://www.standardchartered.com/global/email_disclaimer.html to refer
to the information on other jurisdictions.


[Non-text portions of this message have been removed]

No comments:

Post a Comment

Bergabung dengan Jobfinance di Facebook?