Urgently Required Customer Service Representative

 

The professionals at the SAMUEL GROUP offer a balance of industry expertise,
judgment, dedication and integrity that has made the firm an effective
partner for our clients since 1992. Our company culture is young, highly
entrepreneurial, and goal oriented. We are currently looking for:

*CUSTOMER SERVICES REPRESENTATIVE (CSR)*

*Job Purpose:* Manage all phone/email, serves customers by providing
product and service information; enrollment processing and service problems
resolving.

*Requirements:
*· Female, age min 25, max 35 with pleasant personality and good
communication skill.
· Min. D3/S1 all major, preferable in Communication/Public
Relations/Economic, min GPA 2.75.
· Experience min 3 years in the same position at securities or financial
company;
· Good command of spoken & written English;
· Computer literate - Must be proficient in Microsoft Office application,
Internet; knowing general IT technology is a plus.
· Skill Qualification - Product Knowledge, Documentation Skills, Listening,
Phone Skills, Resolving Conflict, Multi-tasking and able to work in team.
· Knowledge and interest of Indonesia Stock Exchange and financial
investment products such as reksadana is a plus

*The qualified candidates will be offered a competitive compensation
package.
*
Please send your *complete resume (CV) with expected salary and recent
photograph* to hrd@e-samuel.com e-mail CC to: suzan@e-samuel.com
*before: October 23, 2009
write position code: CSR on Subject field.*
Only short-listed candidate will be notified

SAMUEL GROUP
website: www.e-samuel.com