Customer Care Center Manager for a Multinational Pharmaceutical Company

Dear All, Our Client, a Global Chemical Company is looking for is looking for people to fill in position with following experiences and skills: Customer Care Center Manager Qualifications: - Male or Female, age 30-35 years old - Min Bachelor degree, Master degree in Business Administration is an advantage - Min. 3 years of experience in the capacity of customer service plus minimum of 2 years in management level, preferably in Multi National Company environment - Initiative and can work under challenging condition - Strong interpersonal skill, communication skill and problem solving - Good command of spoken and written English - Good computer skills, such as MS Office, Microsoft Project and Internet Responsibilities: - Managing overall function in Customer Care Center Department - Setting up and monitoring customer satisfaction survey - Improve service standard and working procedure for service team - Handle customer complaint and provide solutions in order to meet customer's satisfaction - Improve service level with customer to achieve the target and coordinate with other functions to ensure service level (invoice accuracy and on time delivery) - Order and forecast management - Manage and improve customer contact and relationship management strategies Interested candidates are requested to send in their complete CV as an attachment in MS Word Format in English with current & expected salary and recent photograph to: shinta@jac-recruitm ent.co.id Shinta Wahyuni Career Consultant - Sales & Marketing Specialist PT. JAC Indonesia Menara Cakrawala (Skyline Building) 19th Floor Jl. MH Thamrin No.9 Jakarta 10340, Indonesia Telp: 6221-3159506 ext.217 | Fax: 6221-3159520 | http://www.jac- recruitment. co.id <http://www.jac- recruitment. co.id/> | Email: shinta@jac-recruitm ent.co.id Local & Foreign Talents Local Placement | Japanese & Korean Native | Japanese Speaking & Korean Speaking | Other Nationality & Overseas Staff | Executive Search | Temporary & Contract Staff Industry Specialist Banking & Finance | Customer Service & Retail | HR | Exim | Logistics & Transportation | IT | Construction | Engineering | Automotive | Chemical | Energy Business Center Translation | Interpretation | Business Support | Events & Exhibition Skyline Business Center (Organized by JAC Indonesia) Meeting | Seminar | Training | Workshop | Gathering ►For your Staff Placement and Business Support needs, please contact us for further information. 4 No Service Payment from Candidate/Job Seeker 4 Penting: Kandidat Tidak Dipungut Biaya Apapun P Save the tree, if you are not required to maintain a printout for legal or audit purposes, please consider the environment before printing this email. This email and any attachment/s are confidential and may be legally privileged. If you are not the intended recipient, please notify the author by replying to this email message and delete all copies of the email on your system. You must not disclose, distribute, copy, print or use this email in any manner. Email messages and attachment/s may contain viruses. Although we take great precautions to check for viruses, we make no assurances about the absence of viruses. We accept no liability and suggest that you carry out your own virus detection -------------------------------------------------------------------------------------------------------- Informasi lowongan kerja terbaru lainnya ada di www.jobVity.com Banking and Finance Vacancy Indonesia http://jobfinance.blogspot.com Job Vacancy Indonesia Malaysia Singapore and Others http://vacancynews.blogspot.com Bergabung dengan IndonesiaJobs Mailing list klik disini http://asia.groups.yahoo.com/group/IndonesiaJobs

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