CUSTOMER SERVICE DEVELOPMENT SPECIALIST (CSDS)

PT. Indomobil Suzuki International is one of the leading multinational
> company in automotive manufacturing and sales distribution sectors. Now,
> we are seeking for talented and high caliber candidates who are looking
> for more challenges and better future to join as part of our growth for
> the following position:
>
> CUSTOMER SERVICE DEVELOPMENT SPECIALIST (CSDS)
>
> Responsibilities:
> * Developing and implementing customer service programs to support
> CS strategy
> * Analyzing and identifying new CS strategy or opportunity through
> carry out survey and qualitative or quantitative research
> * Establishing monitoring systems and quality standards through
> CSI and outlet standardizations
> * Presenting CS finding and providing recommendation to management
> * Involving and applying CS training modules in dealers / branches
> management
> Requirements:
> * Applicant must possess Bachelor Degree from any majors, or
> having Master Degree would be an advantage.
> * High interest in marketing-services areas
> * Related experience in the same area minimum 3 years is a plus
> * Well proven in English both spoken and written
> * Strong analytical background with sense of achievement and
> result oriented
> * Excellent interpersonal skill as well as cooperative and
> self-assured characters
> * First graduates or first entry applicants are encouraged to
> apply.
> Should you interest to perform this opportunity in SUZUKI, please submit
> your comprehensive resume and recent photograph via email to :
> recruitment@suzuki.co.id
> no later than March 1, 2009 and put the position code ( CSDS ) as the
> subject.
>
>
> HRD-Recruitment
> PT. Indomobil Suzuki International
> Wisma Indomobil 1 lt.8
> Jl. MT Haryono Kav.8 - Jakarta 13330
> Email : recruitment@suzuki.co.id